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Poké Frequently Asked Questions
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We've compiled a list of the questions we are asked the most by our customers.
Hopefully this will help with any questions you may have.

Q. Is it safe to use my credit card?
A. Absolutely! In fact, it's safer to use your credit card over the Internet than in a restaurant or department store. All credit card forms use SSL Encryption through Paypal for safe shopping.

Q. How do I order?
A. It's fun and easy to order at Poké If this is your first time buying something, or if you're sending a gift to a friend, you'll want to browse our site and place the items you want into your shopping cart. From the shopping cart, you can proceed to checkout through our order form.

Q. Does Poké charge sales tax?
A. State laws require a Missouri-based business (such as Poké to collect sales tax on orders shipped to Missouri addresses. We are currently not required to collect sales tax on orders shipped to residents of any other states.

Q. Can people outside of the U.S. shop at Poké
A. Poké ships worldwide. 1st class Airmail.

Q. What are the shipping options?
A. We use U.S.P.S. delivery confirmation for most non-P.O. Box addresses within the United States.
P.O Box and APO/FPO Military addresses usually ship U.S.P.S. Priority Mail. For all International orders, we ship U.S.P.S. Airmail. For information on how we calculate shipping charges, read all the details on our Shipping Rates page.

Q. How do I contact Customer Service?
A. If you didn't find the answer to your question on this page, please send us an e-mail. We'll be happy to help you!

We reserve the right to limit quantities on any and all items on this site.
Collectible items sell out quickly at times and prices may change without notice.

Customer Service
Bois D'Arc MO 65612

Our website is open 24 hours a day!
Office hours M-F 9am-5pm est.

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Updated 2/3/2018