Contact Us

Packages are Mailed Delivery Confirmation

Sales Tax: All Missouri customer orders are charged 6% state sales tax on their order.

PokézorWorld has the right to refuse/decline orders. Prices may change without notice. Orders can not be changed once they are placed.

IMPORTANT NOTE: These rates only apply to Regular Shipping Inside the United States.

Your order will not be trackable if:

• Your order is an International Order

International Shipping Rates

• All international packages are sent via the United States 1st class Postal Service (U.S.P.S.)
  Shipping: Orders are shipped U.S.P.S. from Missouri. We pride ourselves on our quick shipping.
  At times we may be sold out of a particular item. Notification will be given of when item will ship.
  Shipping costs: Starting from $4.99. DHL Delivery confirmation is available. see below
  
  :: Please note that the customer is responsible if any duties & taxes are imposed by your country at your country's border.
  Custom fees are very common especially when ordering from the UK. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country. For more information we suggest that you contact your local customs office before ordering.

  Packages take 5 to 21 days to arrive at their destination (although occasionally there are hold-ups
  at customs which is out of our control).
  Delivery confirmation: $28.00 for a small packages. $35.00 for a medium sized package). (Canadian packages are generally about $10.00 less). Shipping costs will be calculated at checkout and are determined by total cost of order. You can always place an order and then opt not to continue with it once shipping costs are established.
  Please be aware that your order can only ship to the billing address of your credit card.

  Return Policy

• Place your order with confidence 24 hours a day 7 days a week on our SAFE & SECURE website. Orders usually ship out within 48 hours.
  To check on the status of your order, please allow at least 7 days for delivery before emailing us your order number to:
  sales@pokézorworld.com
  No Minimum Order
  
  PokezorWorld's Return Policy
  Orders can be returned within 14 days of ship date. All Returns must be in like new condition and still in original factory package. Customers are responsible for
  return shipping and all returns will be credited on receipt if approved.

  
  If open and/or un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. Please pack your returns carefully. Refunds are usually issued within 7 business days of receipt. During the holiday season, please allow up to two weeks for a credit to be issued.

  When shipping back the incorrect item to us, please use U.S.P.S. 1st Class Mail.
  Please don't forget to include your order number with any return!
  

  Orders must be made by an Adult, at least 18 years of age! PokézorWorld has the right to refuse/decline orders. Prices are updated on a daily basis and may
  change without notice. Orders can not be changed once they are placed.

Please note that circumstances do arise that are beyond our control, i.e. - extreme weather conditions, lost or misrouted packages due to U.S.P.S., as well as credit card authorization problems. In these rare situations, the delivery time can be delayed a bit and expected shipping times are not guaranteed. We do everything within our control to expedite every order

Our on-line store is available to take your order 24 hours a day 7 days a week.
But if you would like to speak to our customer care, you can call: 1-417-894-0546
Mon-Fri 9am - 5pm. Our representatives are only available to take phone calls during those hours.

Feel free to email us! Please email the proper department, thank you!
For an ORDER STATUS please email our Order Status Dept.
For an ORDER CANCELLATION please email our Order Cancellations Dept.
For an ORDER BEING RETURNED please email our Returns Dept.
If it's regarding a DECLINED CREDIT CARD please email our Credit Dept.

*** IMPORTANT: Please include your name and order number in your email!

Satisfaction guaranteed! See our return policy.